The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I am sending all my jewelry with insured and trackable shipping. I have already included the shipping price in my listings.
If you are buying from outside Europe, please remember that sometimes packages get hold in customs and can in this case take up to 30 days, in rare cases even longer, to arrive.
My jewelry is packaged with great care. Depending the jewelry it is sent in a box or jewelry bag, perfect as a gift to yourself or a loved one.
I sell all my earrings in pairs, and the price is always for a pair.
If you are ordering something that is made to order the processing time is up to 6 weeks. Please keep in mind that my jewelry is handmade therefore all pieces can vary slightly. I think this is what makes handmade jewelry so special.
All jewelry gets a patina when you have been wearing them for a while. I think that this is something beautiful. My jewelry is made to last and to be a part of life, but it is good to avoid perfumes, shampoos and lotions etc. to get in contact with your jewelry, especially if you have a piece of jewelry with a gemstone. Also, it can be good to know that salt water and humid places can make silver oxidize faster. If you want to freshen up your piece of jewelry, i recommend using a polishing cloth for silver jewelry or gold jewelry, this you can find in most local jewelry shops. If you are not using your piece of jewelry i recommend keeping it in a dry place, in the jewelry box I sent you or similar to protect it ♡