The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
Request a cancellation within: 6 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
I am sending all my jewelry with insured and trackable shipping.
If you are buying from outside Europe, please remember that sometimes packages get hold in customs and can in this case take up to 30 days to arrive.
My jewelry is packaged with great care. Depending the jewelry it is sent in a box or jewelry bag, perfect as a gift to yourself or a loved one.
I sell all my earrings in pair, and the price is always for a pair.
If you are ordering something that is made to order the processing time is up to 4 weeks. Please understand that my jewelry is handmade therefor all pieces can vary slightly. I think this is what makes handmade jewelry so special.
All jewelry gets a patina when you have been wearing them for a while. I think that this is something beautiful. But you should always avoid perfumes, shampoos and lotions etc to get in contact with your jewelry, especially if you have a piece of jewelry with a gemstone. Also know that saltwater makes silver oxidize. If you want to freshen up your piece of jewelry i recommend using a polishing cloth for silver jewelry, this you can find in most local jewelry shops. You can also for the shipping cost always send your jewelry back to me and i can polish it for you again.